Now we’re firmly in Q4, many of us will be starting to reflect on the year gone by. As things start to slow down at the end of the year, it’s a great time to take a look at our analytics and explore what has worked well, what has worked less well and how our learning programmes are performing overall.
But often, this is little more than a cursory glance as a box-ticking exercise. Also, if you’re only running a single report at the end of the year, you’re missing out on the full picture. Ideally, you would be running regular reports throughout the year to enable you to respond to trends quickly and efficiently, but if you haven’t, it’s not too late to start analysing the activity on your LMS. If you have some time in the diary to check up on how your LMS is performing, we’ve put together some handy tips to help you get started.
Benchmark against previous years
If you have stats from previous years, such as user numbers, course completions or scores, consider how your LMS has performed this year in comparison. For instance, if user numbers have gone up but course completions have stayed level, why might this be? Did your LMS attract more logins in the year it launched compared to this year? Have assessment and quiz scores improved or worsened since last year? Ideally you’ll see progress over time, but if you don’t, that’s important information for you to take on board.
Don’t gloss over the negatives
It’s natural that not everything will have gone to plan over the year, and this may be reflected in your LMS. It’s worth looking at the yearly performance in relation to your business year. Maybe there was a big change in leadership halfway through the year that led to a dip in learner engagement, or new marketwide regulations (such as GDPR) that people needed to get their heads around. It’s important not to ignore the issues flagged by your analytics, as these provide you with useful data to make improvements for the future.
Get other people involved
It can really pay to share your findings with others - not just those in the L&D team, but also team managers and the C-suite. Training outcomes affect the entire organisation, so it’s useful for managers to see how their teams are performing, and it can also help you emphasise the importance of learning. If a certain team is performing particularly well, consider using them as an example to give everyone else something to aspire to.
Make reporting your New Year’s resolution
If you’re not very organised about your reporting and learning analytics, ensure that you build it into your plan for the new year. It’s a simple change that can make a massive difference to the way you think about your learning. It’s easy to assume that you know how people are performing, but regular reports can unearth some surprising data that enables you to act sooner, nip problems in the bud and do more of what’s working well for better business results.
Do you know how your LMS has performed this year? If not, maybe it’s time to up your reporting game. Find out more about how Totara Learn supports reporting and learning analytics in our handy reporting feature sheet.