Entries by Author

  • Totara Recipe: Make customer service the heart of everything you do Wednesday, April 19, 2017

    Question: Who is involved in customer service at your organisation?

    Answer: Probably everyone!

    E-learning has the potential to transform customer service training by allowing learners to practice their skills in safe, non-confrontational settings before they have to use these skills in the real world.

    But where do you begin?

  • Totara Recipe: How to boost employee performance within your organisation Wednesday, April 12, 2017

    For many managers, the employee performance process can be time consuming and inefficient, leaving them questioning the value of the process. So how can managers ensure their employees are progressing and achieving their goals without becoming overwhelmed by the nitty-gritty of performance management? We’ve put together some tips.

  • Totara Recipe: How to design a successful blended learning programme Friday, April 7, 2017

    Blended learning can be a highly successful approach when it comes to achieving business results through learning. Combining e-learning, face-to-face seminars, social learning, gamification, behaviour change campaigns and many other elements can help reinforce your learning objectives through multiple channels for the best results. Our recipe will help you build a blended learning programme which helps you achieve your organisational goals.

Back to top